Cancellation and Refund
(calculated on the whole package price). If you decide to cancel your tour after booking and paying a pre-payment, depending on the time that has passed since the certain reservation, the refund amount is determined according to the following conditions:
• Up to ten weeks before tour date: 90%
• Between ten weeks and four weeks: 75%
• Between four weeks and two weeks: 60%
• Between two weeks and one week: 40%
• One week before tour: 20%
• 72 hours before tour: 0%
No Show Policy
No refund of any amount will be paid less than 72 hours before scheduled arrival for no shows or while on tour. Any change on a booked reservation is considered cancellation and cancellation terms & conditions will apply.
Hot Air Balloon Booking Conditions
Balloon reservations can only be considered certain if payment is made in advance and the valid currency is Euro (€).
If the balloon flight is canceled due to weather conditions, a 100% refund will be given. Otherwise, the above cancellation conditions apply for cancellations made by you.
3. Services Provided
• Tours: Includes Cappadocia Tours, Cappadocia Hot Air Balloon rides, Cappadocia Hiking Tours, and other custom tour packages.
• Accommodations: Includes arrangements for stays at selected hotels, visitor centers, and other lodging facilities.
• Event Tickets: Includes ticket sales for various local events and attractions.
• Information Services: Includes tourist information centers, visitor centers, and other related services.
4. Client Responsibilities
• Compliance: Clients must comply with all local laws and regulations during their travel.
• Conduct: Clients are expected to behave respectfully and responsibly during all tours and activities.
• Health and Safety: Clients must disclose any medical conditions or special needs that may affect their participation in our tours or activities.
• Insurance: We recommend that you get travel insurance before going on holiday in order to avoid being affected by negative and extraordinary situations in both the country you are in and the country you will travel to. In case of cancellation due to negative circumstances, the total price of the package you purchased includes the cancellation conditions.
HANGOUT Cappadocia Travel
Are you ready to explore Cappadocia? An English-speaking guide will tell you about Cappadocia's history, culture and natural wonders.